ABOUT LANTERN
Service status
Understand what this page can show and check your connection step by step.
No live monitoring on this page
Understand status information and check your connection
This page has no live monitoring, uptime figures or current incident verdict. The checklist helps you examine your device and network; a result on one device does not establish the service's overall status.
Check your connection
When connection issues occur
- 01
Record what is affected
Record the time, device and error, then check whether all connections fail or only one website or app is affected.
- 02
Check the local network
First check that your network can open an ordinary website, then use the configuration guide to check your version and settings.
- 03
Provide issue details
If the issue persists, record the time, device and error message, then contact support.